Psychosocial and physical violence
Situations involving violence affect employees’ well-being and ability to perform and cope at work, even though only a small percentage of situations result in physical injury. The consequences can include fatigue, fear, feelings of helplessness and terror, and a lack of enjoyment at work.
If you are the target of psychosocial or physical violence at your workplace:
- Immediately report the incident to your supervisor.
- Visit your occupational health-care provider or otherwise seek expert help from a health-care provider.
- Contact your OSH representative or shop steward and report the incident.
- File a police report or request an investigation after the situation has been assessed.
- Convene the school’s student welfare services working group or crisis team.
- Discuss the matter in your work community.
Clear guidelines help manage violent situations
The guidelines must include:
- instructions for the entire work community and for special situations
- induction and guidance, drills
- the necessary safety arrangements and safety gear
- calling for help and the arrival of help, system testing
- a system for following-up on violent situations
- a monitoring procedure for threatening and violent situations